In the competitive landscape of luxury automotive dealerships across Los Angeles, one name consistently rises above the rest: Galpin Lincoln. Located in Van Nuys, California, our dealership has earned the trust and loyalty of local drivers for one simple reason. We put our customers first in everything we do. This commitment to exceptional service, combined with our family-friendly culture and bold vision, makes Galpin Lincoln the preferred choice for discerning drivers throughout the San Fernando Valley and beyond.
Our Bold Vision: Be the Best in Every Area of Our Business
At Galpin Lincoln, we don’t just aim to be good. We strive to be the best. Our vision is clear: provide the most exceptional customer experience, be the best place to work, and strongly support our community. Working together as one Galpin, we achieve this vision every day, one excellent customer experience at a time.
As Bert Boeckmann, our owner and employee since 1953, famously said, “The only reason for us to be in business is to serve our customers.” This philosophy permeates every interaction at our dealership. Whether you’re browsing our extensive inventory of new Lincoln vehicles, exploring certified pre-owned options, or bringing your vehicle in for service, you’ll feel the difference that a customer-first approach makes.
When You’re at Galpin, You’re Part of the Family
What sets Galpin Lincoln apart from other dealerships is our genuine commitment to treating every customer like family. This isn’t just a marketing slogan. It’s a way of life that has been cultivated over decades of serving the Los Angeles community.
Our friendly sales staff is composed of hardworking and talented individuals who will treat you with respect and honesty. There are no high-pressure sales tactics here. Instead, our team takes the time to understand your needs, answer your questions, and help you find the perfect Lincoln vehicle that fits your lifestyle and budget. Whether you’re interested in the spacious Lincoln Navigator, the sophisticated Lincoln Aviator, the refined Lincoln Nautilus, or the compact Lincoln Corsair, our team will guide you through every step of the process.
Easy financing is another cornerstone of the Galpin Lincoln experience. We understand that purchasing a luxury vehicle is a significant investment, and we’re committed to making it as accessible as possible. Our finance center works with over 100 lenders, which means we can get people financed nearly every day who may get turned down elsewhere. We also offer special programs like Lincoln Flex Buy, which rewards you with two payment schedules that can lower your investment in the first half of your installment contract.
Core Values That Guide Everything We Do
Our core values are the solid foundation that guide our individual and collective actions at Galpin Lincoln. These values are intertwined so that each supports the other, creating a culture of excellence that benefits our customers, our employees, and our community.
Integrity is at the heart of everything we do. We always strive to do the right thing, and our commitment to the truth is unwavering, both in actions and in words. When you work with Galpin Lincoln, you can trust that we’ll be honest and transparent throughout your entire experience.
We maintain a servant’s attitude, recognizing that we exist to serve our customers. Customer concerns are at the forefront of our business, and we serve our clients with genuine humility that leaves no doubt that they are the focus of all our endeavors.
Accountability is a personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving results. We see it, own it, solve it, and do it. Doing it right the first time is not our goal but our standard. We hold ourselves responsible for this attention to detail in all our duties, whether it’s in sales, service, or parts.
We embrace continuous improvement as a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. From adopting the latest automotive technologies to enhancing our customer service processes, we’re always looking for ways to serve you better.
Teamwork is our individual actions brought together for our common purpose. We put aside our individual needs to work toward and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Finally, we believe that fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our customers that helps differentiate us from our competition. When you visit our Van Nuys dealership, you’ll notice the positive energy and enthusiasm that our team brings to every interaction.
A Huge Selection and Exceptional Amenities
Galpin Lincoln offers one of the largest selections of Lincoln vehicles in the Los Angeles area. Our inventory includes the latest models with cutting-edge technology like ActiveGlide for hands-free driving in North America and Active Park Assist for automatic assistance into parallel and perpendicular parking spots. We also offer an impressive selection of hybrid vehicles for drivers looking to reduce their environmental impact without sacrificing luxury or performance.
Beyond our vehicle selection, we provide amenities that make your visit to Galpin Lincoln a truly enjoyable experience. Grab a coffee at our in-dealership Starbucks, or enjoy a meal at the Horseless Carriage Restaurant. These conveniences ensure that whether you’re here for a quick service appointment or spending the afternoon finding your dream vehicle, you’ll be comfortable and well taken care of.
Frequently Asked Questions
Why should I choose Galpin Lincoln over other dealerships in Los Angeles?
Galpin Lincoln combines a family-friendly culture with a commitment to exceptional customer service. Our core values of integrity, accountability, and continuous improvement ensure you receive honest, transparent service every time. Plus, we work with over 100 lenders to provide flexible financing options.
What financing options are available at Galpin Lincoln?
We offer a wide range of financing solutions, including traditional auto loans, leasing options, and Lincoln Flex Buy. Our finance team works with over 100 lenders to find the best rates and terms for your situation, even if you’ve been turned down elsewhere.
Does Galpin Lincoln offer special programs for military or first responders?
Yes, we proudly support our military members and first responders with special recognition programs. Visit our military appreciation and first responders recognition pages to learn more about available benefits.
What makes the customer experience at Galpin Lincoln different?
At Galpin Lincoln, you’re treated like family from the moment you walk through our doors. Our friendly sales staff, easy financing, huge vehicle selection, and exceptional amenities like Starbucks and the Horseless Carriage Restaurant create an unmatched dealership experience in Van Nuys and the greater Los Angeles area.